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Question on Pro support plan
- Thread starter enron95
- Start date
Hello,
Pro subscription includes Pro Support which is a layer where you can ask anything about the software and get feedback for it.
Regarding the issue you mention, if that's replicable (one may trigger the same issue repeating the same context) it gets covered at Bug Tracking. Thing is that with Pro Support bug response time is quick as 3-days, without Pro Support it requires 60 days just to approve the ticket.
Pro subscription includes Pro Support which is a layer where you can ask anything about the software and get feedback for it.
Regarding the issue you mention, if that's replicable (one may trigger the same issue repeating the same context) it gets covered at Bug Tracking. Thing is that with Pro Support bug response time is quick as 3-days, without Pro Support it requires 60 days just to approve the ticket.