Php5.6 is upgraded to Php7 after update only see blank screen of website

[friv]

Hello everyone

I am stuck with one serious problem after upgrading PHP 5.6 version to PHP 7 on my server. When i activate in WHM to PHP7 i see blank screen of my website. Server agent has try everything what cause that error,and he said you have activate PHP7 and work normal. Then he said maybe you need to upgrade your server with some extension in WHM or something.He try very hard to resolve that,but nothing,and his latest message is this:

"As I have mentioned, php 7 is working. It is something to do with the script compatibility and we don't have any option for that. You have to contact the CMS provider to get more details of it."

I need help if someone know why my script not work in PHP7 version. Btw script is updated to the latest version. Sincerely

 

[JakeSully]

This should be in community support and not questions.

Chevereto works fine with 5.6 to 7.2, check your error_log file for more details.

 

[friv]

Hello Jake

When i want to see error__log i see this message:
Internal Server Error

500
No response from subprocess ( (cpanel)): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.

 

[JakeSully]

Hello Jake

When i want to see error__log i see this message:
Internal Server Error

500
No response from subprocess ( (cpanel)): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.

No you check root folder for a file called error_log download it and open it with a notepad or WordPad and look for latest date of error

 

[friv]

Ok Jake i open error_log.Now what i must check,which lines?

 

[JakeSully]

Ok Jake i open error_log.Now what i must check,which lines?

go all the way to bottom of the file and look for latest date copy whole date + error line and post it here.

 

[friv]

[01-Nov-2018 07:02:45 America/Los_Angeles] exception 'CHV\LockException' with message 'Unable to destroy delete-expired-images lock in CHV\Lock->process()' in /home/imager/public_html/app/lib/classes/class.lock.php:109
Stack trace:
#0 /home/imager/public_html/app/lib/classes/class.lock.php(61): CHV\Lock->process('destroy', Array)
#1 /home/imager/public_html/app/loader.php(292): CHV\Lock->__call('destroy', Array)
#2 /home/imager/public_html/app/loader.php(292): CHV\Lock->destroy()
#3 [internal function]: CHV\{closure}()
#4 {main}

 

[JakeSully]

[01-Nov-2018 07:02:45 America/Los_Angeles] exception 'CHV\LockException' with message 'Unable to destroy delete-expired-images lock in CHV\Lock->process()' in /home/imager/public_html/app/lib/classes/class.lock.php:109
Stack trace:
#0 /home/imager/public_html/app/lib/classes/class.lock.php(61): CHV\Lock->process('destroy', Array)
#1 /home/imager/public_html/app/loader.php(292): CHV\Lock->__call('destroy', Array)
#2 /home/imager/public_html/app/loader.php(292): CHV\Lock->destroy()
#3 [internal function]: CHV\{closure}()
#4 {main}

Could you attach that file here? in post by chooisng attach file?

 

[friv]

Error log contain 139mb. I will send to you in private message by some file hosting,with link.

 

[Rodolfo]

No, we don't need the 139mb just the relevant error entry.



Basically, we need the log related to that exception. That will tell you why the lock can't be destroyed (most likely a permission issue).

 

[JakeSully]

No, we don't need the 139mb just the relevant error entry.

View attachment 1939

Basically, we need the log related to that exception. That will tell you why the lock can't be destroyed (most likely a permission issue).

this is user that had missing gd, mbstring and pdo extension. That's why he got errors which error_log was throwing. But once he installed these, the script worked fine after. So yeah he only needed to enable these on php v7