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Not send active email

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ngvietchunga1

Chevereto Member
In the first login with social networking(i test with Facebook), or sign up with social networking, Chevereto don't send active email.
 
No. SMTP is working. It's working with "Resend active mail, Welcome mail, Reset password mail,..." BUT NOT send in the first login with social networking(i test with Facebook), or sign up with social networking. Example:
- I go to demo.chevereto.com, it's the first time that i go to it, i click Facebook, Google, Twitter login to sign up, it don't send me a active email. I must fill my email to textbox resend mail, it send. If i signup normally (fill email, fill username, fill password and click sign up, it's OK). I think it has a bug in Login with Social functions.
Do you understand?
Plz test with Chevereto demo. It has the same problem.
 
Works for me in the demo. Maybe the problem is your mailbox.
 
I certain that it don't send. Now, you signup a new Facebook account with your real email, after that you go to Chevereto demo and click Signup with Facebook. It show "An email has been sent to your@email.com...." but you aren't received any email. I certain! I am trying to fix it myself.
 
I had this problem too, had to change to smtp and set a correct smtp account for this domain. If this wasn't set up properly the e-mail was being deliverd to the spam box (and people would mis it or not receive it at all)
 
NOT same problem. It isn't SMTP error. I had set SMTP correctly and it had sent mail whenever. It ONLY not send in the first time i sign up.
If @Rodolfo don't understand, i'll record my screen and send to you. Trust me! All of my bugs report is correct, i amn't a stupid! I have test carefully before report!
 
I won't get nothing by you doing a screen recording or something.

The only thing that you can do is to check the SMTP log at the SMTP server. Emails can fail because of a thousand of reasons and not just because the SMTP login is correct the email will be delivered. That is not how email works.

Email can fail because of mailbox issues, maybe some block, etc. Maybe you are using a proxy or you IP is in the range of blocked IPs of your country. You surely are aware that folks from Vietnam are always getting blocked because some of them always are doing something that they shouldn't.

My recommendation is that you setup a mandrill account here (free): https://mandrillapp.com and get a SMTP working credentials. In the activity tab you will ge a complete report of the emails being delivered or rejected. Also mandrill devlivers better email than any normal server.
 
You still don't understand what i say. NOT SMTP ERROR. Plz do follow #6. i certain that you aren't received!
The same SMTP info, i can get "Forget password email,....." BUT DON'T get active email IN THE FIRST LOGIN WITH FACEBOOK.
 
I signed up with Facebook (and Twitter) and got the welcome email without any problems.. (on my website) although I'm using PHP mail() but will be changing shortly.
 
Oh. So i try to find out and fix my problems. But i test with Chevereto demo, [url]https://stackr.ca/[/URL], upsieutoc.com,.... with Yahoo mail, Gmail, Hotmail,... with my laptop, my computer, my friend computer, my server in Viet Nam, my server in USA. And the result: The same problems.
 
Is the exact same function for every email sent by the script and you won't get anything if you keep just saying "the error is on the first login". That's why I told you to check the SMTP log and I told you how to get it easy (mandrill app), that is what you need to check.

If you tell me that demo didn't work for you, ok.. tell me the email and I will look the SMTP log.

By the way, I have thousands of Chevereto installs out there and most likely this is a local issue of your mailbox because you are the only person being affected with this.
 
I will label this as invalid since I just tested with that email and the system did send the email to the SMTP server. Both social network account creation and conventional worked so since I can't replicate this I can't do anything.
 
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