• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Not able to update to v3.13.4

Status
Not open for further replies.

pascal

Chevereto Member
🎯Description of the issue

I'm trying to upgrade the version from 3.13.3 to 3.13.4.
I can wait forever and nothing happen.
Look like it can't extract it.
Never had problem before with update. Is it me?

▶🚶‍Reproduction steps
  1. Admin dashbooard and click check for updates
😢Unexpected result



📃Error log message

Update in progress.

  • 10:57:33 Attempting to extract v3.13.4
  • 10:57:33 Downloaded v3.13.4, proceeding to extraction
  • 10:57:14 Starting v3.13.4 download
  • 10:57:14 Update needed, proceeding to download
  • 10:57:14 Last available release is v3.13.4
  • 10:57:11 Installed version is v3.13.3
 
In these cases, you need to manually update the system by uploading the new release files and then running /install

In my case, the demo for V3.13.4 took longer than usual to extract the software but it didn't failed and it didn't took more than a minute but it was longer than previous updates.

I guess that the number of files is getting too big for the update process.
 
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.
 
Status
Not open for further replies.
Back
Top