• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Lost admin password - How to reset password from DB

Status
Not open for further replies.

UtOpiK

Chevereto Member
👉Fill out this template accordingly with the issue you are experiencing. Add relevant files if needed. 🚧🚦Don't @mention to grab attention. Don't edit the titles of this template. Remove this paragraph when done.

🎯Description of the issue

Hello,
I've lost my admin password and when I try to recover from e-mail it doesn't works. Nothing in spam. I need a way to reset it from DB.

▶🚶‍Reproduction steps
  1. Unable to connect
😢Unexpected result

  • Unable to connect

📃Error log message

  • Unable to connect
 
I'm afraid that there's no way to do that, it is precisely a security measure.

The only thing that you can do (at least, easy) is to go to the database and take the hashed password from another user and inject it into your account. If that's not an option you will have to let me dig in your server to change the password hacking the system itself.
 
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.
 
Status
Not open for further replies.
Back
Top