• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

I've been getting Server error (Internal server error) when trying to upload video files around 500M recently.

Version
4.1.4
PHP version
8.2.4
Database driver
MySQL
Database version
8.0.24
Web browser
chrome

FOXCOO

Chevereto Member
I've been getting Server error (Internal server error) when trying to upload video files around 500M recently. I tried and confirmed the configuration of nginx and php. Now I have a guess.

Found the reason why I can't upload files over 100m, it's not php, it's not nginx, it's cloudflare's cdn. My website domain is open ‘small cloud’, and CF is free users maximum http request only 100m, so more than 100m files can not be uploaded, turn it off everything is normal.
Now the commonly used online discs all support chunk upload, divide large files into 20m or 25m chunks to upload, so you can use CF's small cloud to upload.

Is my guess right?
 
There's an ongoing RFC regarding this issue.
 
Back
Top