Issue with reCAPTCHA

[Jastor]

🎯Description of the issue

I using Chevereto (Free): 1.1.4
All working good until todays, no recent edit.
When I try to login I get this error "The reCAPTCHA wasn't entered correctly".
I have 2 Admin account, the second account was lost her Admin access and is now simple user.
The recaptcha V2 key (private/public) is correct.
This issue is global, I have try on different devices / accounts.

▶🚶‍Reproduction steps

1. Go to wesbiste > Login.
2. Try to login and get the error "The reCAPTCHA wasn't entered correctly".

😢Unexpected result

To login I have disable reCAPTCHA in phpmyadmin table chv_settings > recaptcha > 0 (previous 1)
Lost admin access on second account.

📃Error log message

The reCAPTCHA wasn't entered correctly

 

[Rodolfo]

All working good until todays, no recent edit.

That's a clear indication that the issue may be not in the software. I've experienced a high rate of false positives on the invisible recaptcha, never saw it on V2.

I suggest you to make your click "less robot" because there's no additional parameters handled by that thing, is pretty much all handled by Google.

Try to clear cookies and that kind of stuff, sadly I don't have any other suggestion.

 

[Jastor]

Solved ✅

Thank you for reply,
I realized that I used reCAPTCHA V2 Invisible. I have switch with the reCAPTCHA V2 Check box and that working good !

Thank you 🙂