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Internal Server Error

stratos

stratos

Chevereto Member
🎯Description of the issue

I cannot use my Chevereto, i get the Aw, snap! Internal Server Error - Check your error_log or enable debug_mode = 3 (chevereto.com/docs/debug).
I think it is happening since the last update, a few days ago.
I am not an expert, so i dont even know what is a debug mode...can you please help me restore my installation??
It is here:
ncclub.gr/Chevereto

I have access to my plesk panel, but i dont know what to do...

Thank you
Lygonis Stratos

📃Error log message

[Provide any relevant error log entry. You may check our documentation for help on this]
 
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Done!!

Fatal error [400]: SQLSTATE[HY000] [1045] Access denied for user 'f8402_chevereto'@'93.174.123.227' (using password: YES)
Triggered in /Chevereto/lib/G/classes/class.db.php at line 99

Stack trace:
#0 /Chevereto/lib/G/classes/class.db.php(110): G\DB->__construct()
#1 /Chevereto/app/loader.php(65): G\DB::getInstance()
#2 /Chevereto/index.php(20): include_once('/Chevereto/app/loader.php')
 
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Thank you.

The error is very self explanatory, the database credentials are wrong for the alleged database. The values are stored at app/settings.php
 
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That was very helpful! Thank you!
All the values were from my old hosting....dont know why...
I changed them and it is back online.
Last problem to solve, i cant login, returns me to sign in page. Tried to create new user, says "access denied
You either don't have permission to access this page or the link has expired."
suppose is a database issue??
All photos are showing fine, using it as guest btw..
Any Ideas?
 
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There are conflicts in the set-cookie headers, I need server access to debug the situation.

Send access to REDACTED
  • Include server access credentials
  • Full path to your website installation
  • A link to this topic
Let me know once you send these.
 
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The problem was that your installation was running 3.14.0. After updating it to 3.14.1 login works as expected.

Glad to help, let me know if you need anything else.
 
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