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Installation request error

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andrewmccord

Chevereto Member
Website URL
<private>

Chevereto version
3.10.1

Description of the issue
Hi,

I just got my license via TMD hosting.

I have attempted to make a request for an installation but I am receiving an error message:

Domain www.xxxxxxxxxx.com not found at this server

I am not sure what I have done wrong, is it due to the website being new and not yet aligned with the servers?

Many thanks in advance.

Drew
 
Done, problem was that you used WWW which in some cPanel servers is some kind of "hidden" sub-domain. Chevereto installer ask to the cPanel api for www.<yourdomain>.tld and cPanel API returns that such domain isn't there, which is true but is also true that www.<yourdomain>.tld is on the DNS zone so the thing just get dizzy.

Anyway, I've already installed it for you.

Cheers,
Rodolfo.
 
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