Imagick WEBP image type support is not enabled.

[tobi116]

▶ Reproduction steps

1. Update from 3.20.0 beta 2 to 3.20.0
2. https://www.itspic.com/
3. I was doing the upgrade getting the error
4. Checked with hosting and they told me WEBP is already enabled [ please see attachment] even after it's enabled I'm getting the same error every time when I do upgrade

😢 Unexpected result

Imagick WEBP image type support is not enabled.

📃 Error log message

[Example: Attached is the server error log relevant to this issue]

 

[tobi116]

I always have to edit integrity-check.php file to overcome this.

 

[tobi116]

PHP 7.3.33 - phpinfo()

 

[rdn]

Try to resolve this also

Imagick compiled with ImageMagick version	ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org
Imagick using ImageMagick library version	ImageMagick 6.9.10-68 Q16 x86_64 2021-02-24 https://imagemagick.org

 

[siddharth]

@tobi116 there are two different things. You have satisfied the php requirement which is also essential but it is different from imagick.

this is how it works, first we have to enable imagick to handle all the image format and then it is take care further by php.

 

[tobi116]

I didn't understand both answers by @rdn and @siddharthramakrishnan .

could you give me proper steps to resolve the issues. because i'm not a geeky person to understand technical terms/answers.


Thanks in advance

 

[Rodolfo]

Report from php info could be about GD and not imagick? In any case you can disable webp if that gives you trouble.

3.20.2 update fails and blocks site due to Imagick WebP support error

▶ Reproduction steps Update from 3.18.0 to 3.20.2 Update is interrupted, whole site is inaccessible 😢 Unexpected result During the update process, it just stops, and the whole site is replaced with the below error (including the dashboard which is inaccessible) WebP file uploads in our case...

chevereto.com

 

[webmaster1]

I am going to use this

 

[jfrdavid]

Good evening

All those who have shared hosting will no longer be able to use chevereto v3.20 because you have to use FFmpeg and these hosts do not want to install FFmpeg

For me it's the end of chevereto I will move on

farewell

 

[Rodolfo]

Good evening

All those who have shared hosting will no longer be able to use chevereto v3.20 because you have to use FFmpeg and these hosts do not want to install FFmpeg

For me it's the end of chevereto I will move on

farewell

You are confusing FFmpeg (video processing) with ImageMagick (image processing). For now we only require ImageMagick.

 

[jfrdavid]

Good evening

Exact it is to encode (ffmpeg) sorry my question on my OVH hosting there is indeed the webp function activated but it is imperative to php 7.4? because I have php 7.3.xx

I tried to do a zero install and I have a blank page !!

Jfr

 

[Rodolfo]

it is imperative to php 7.4?

yes

 

[BHostin]

Hello,

I have the same problem
After updating the script to the latest version, the same error appeared
I use CPanel.
I tried to add this line to the setting.php file,
'image_formats_available' => ['PNG', 'GIF', 'JPG', 'BMP'],
but the following error appeared:
This page isn’t workingphost.us is currently unable to handle this request.
HTTP ERROR 500
Any help?

Regards.

 

[jfrdavid]

Good evening

I have just done tests of chevereto V3.20.5 new installation from zero at the OVH host under php V7.4.15 and mysql server V5.6 Chevereto is completely incompatible blank page and impossible to write in bd therefore shared hosting will no longer work with chevereto V3.20.5 damage

I did a test on my ubuntus 21.04 server under php v7.4.23 and under mariaDB V10.5.10 all work perfectly

So I think a lot of users who can't afford a dedicated server will look elsewhere, it's a shame

Jfr

 

[Rodolfo]

You also need mysql 5? That will be tough... Ubuntu 20.04 is the LTS that I picked so if you use that you get system up to April 2025. I strongly suggest to prefer providers that follows Ubuntu.

Is very hard to provide updates if you aren't willing to update the systems required to make those work smother. Also, this is not even a cPanel thing, here their docs on supported databases:

Available versions​

The following versions of MySQL are available:

• MySQL 5.6
• MySQL 5.7

The following versions of MariaDB are available:

• MariaDB 10.0
• MariaDB 10.1
• MariaDB 10.2
• MariaDB 10.3

So why this is a problem anyway?

 

[BHostin]

I have been solved this error
If the ImageMagick software doesn't support WebP, execute the following commands:

# yum install libwebp libwebp-devel

# yum remove ImageMagick*

# yum install autoconf automake libtool make gcc -y

# wget https://imagemagick.org/download/ImageMagick.tar.gz

# tar xvzf ImageMagick.tar.gz

# cd ImageMagick*

# ./configure

# make

# make install then restart httpd

source

Perforce Support Portal

library.roguewave.com

 

[DimmKo]

Hello!
I have the same problem.
I upgraded Ubuntu Server 18.04 to 20.04, after I upgraded Chevereto to 3.20.5 and I have items 3 & 4 from first post.
After I try doing steps from #16 but can't help for me.
Sorry for my very bad English.

 

[DimmKo]

I rollback to Ubuntu 18.04 and upgrade "Chevereto" from 3.18 to 3.20.5.
And again this error:

System error​

The system has encountered errors in your server setup that must be fixed to use Chevereto:

• Imagick WEBP image type support is not enabled.

Maybe problem is not GD or PHP 7.4?
Or I must upgrade 3.18 -> 3.20 -> 3.20.5?
Thanks. Sorry for my bad English.

P.S.
What warried me:
php -r "print_r(Imagick::queryFormats());"
in output do not have a webp, but it is into phpinfo.

 

[DimmKo]

I edited this file - ./app/lib/integrity-check.php
-- $mustHaveFormats = ['PNG', 'GIF', 'JPG', 'BMP', 'WEBP'];
deleted WEBP and save. Site is work now.
++ $mustHaveFormats = ['PNG', 'GIF', 'JPG', 'BMP',];
This is temp solution for me.

 

[tobi116]

I edit this file - ./app/lib/integrity-check.php
-- $mustHaveFormats = ['PNG', 'GIF', 'JPG', 'BMP', 'WEBP'];
delete WEBP and save. Site is work now.
++ $mustHaveFormats = ['PNG', 'GIF', 'JPG', 'BMP',];
This is temp solution for me.

That's what I'm always doing.