• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Image import into the database not possible

Status
Not open for further replies.

Gpinpin

Chevereto Member
Bonjour
Après un certain temps d'absence je reviens pour importer des images.
Localement sous wamp pour mes tests...
php 7.4.16
mariadb 10.5.11
Erreur d'importation dans la version supérieure à ">" 3.18.3
Mes dernières tentatives m'ont amené à désactiver le filigrane
Dans ce cas, je peux importer une image en tant qu'administrateur.
Mais en tant qu'utilisateur moyen, je ne peux toujours pas.

Si je réactive le filigrane j'ai une erreur lors de l'importation de ce logo
merci de m'avoir orienté dans mes recherches
********************************
** errorId #263e4df89a858de4 **
> Intervention\Image\Exception\NotSupportedException [0] : Le format d'encodage (tmp) n'est pas pris en charge.
Dans /app/vendor/intervention/image/src/Intervention/Image/AbstractEncoder.php:173

Trace de la pile:
#0 /app/vendor/intervention/image/src/Intervention/Image/AbstractDriver.php(79): Intervention\Image\AbstractEncoder->process(Intervention\Image\Image, 'tmp', NULL)
#1 /app/vendor/intervention/image/src/Intervention/Image/Image.php(121) : Intervention\Image\AbstractDriver->encode(Intervention\Image\Image, 'tmp', NULL)
#2 /app/vendor/intervention/image/src/Intervention/Image/Image.php(146): Intervention\Image\Image->encode('tmp', NULL)
#3 /app/lib/classes/class.upload.php(148): Intervention\Image\Image->save()
#4 /app/lib/classes/class.image.php(504) : CHV\Upload->exec()
#5 /app/lib/classes/class.image.php(647): CHV\Image::upload(Array, '/images/', NULL, Array, NULL, true)
#6 /app/routes/route.json.php(88): CHV\Image::uploadToWebsite(Array, Array, Array)
#7 /lib/G/classes/class.handler.php(230): G\Handler->{closure}(G\Handler)
#8 /lib/G/classes/class.handler.php(130): G\Handler->processRequest()
#9 /app/web.php(411): G\Handler->__construct(Array)
#10 /app/loader.php(230): require_once('/app/web.php')
#11 /index.php(20): include_once('/app/loader.php')
**********************************************************
Gpinpin
 
Hi,

This seems to be related to the image library. For 3.20 you can use imagemagick or GD, you may want to change that in app/settings.php if that makes any difference.


You could also try reinstalling imagick / gd, perhaps you are using a dev release. Try to stick with a production one.
 
Bonjour
3.20.9 mise à jour sans problème
Toujours le problème du filigramme que je dois régler pour que ça fonctionne dans l'importation d'images.
La production reste en 3.18.3 car je n'ose basculer avec ce souci.
gpinpin

Hello
3.20.9 update without problem
Still the watermark issue that I have to fix for it to work in importing images.

The production remains in 3.18.3 because I dare not switch with this concern.

this symptom:
Can't move source file X:/wamp64/www/portail/imgss.caravaning-facile.net/content/images/system/watermark_1626465384047_d7fc5e.png to X:\wamp64\www\portail\imgss.caravaning-facile.net/content/images/system/watermark_1626465384047_d7fc5e.png: Copy error >
Image png de 13ko

log php:
** errorId #afd346b2cef62ea7 **
> ErrorException [0]: unlink(X:/wamp64/www/portail/imgss.caravaning-facile.net/content/images/system/watermark_1612777797948_78d6e2.png): Resource temporarily unavailable
At /lib/G/functions.php:2934

Stack trace:
#0 unknown file(unknown line): G\errorsAsExceptions(2, 'unlink(X:/wamp64/www/portail/imgss.caravaning-facile.net/content/images/system/watermark_1612777797948_78d6e2.png): Resource temporarily unavailable', '/lib/G/functions.php', 2934, Array)
#1 /lib/G/functions.php(2934): unlink('/content/images/system/watermark_1612777797948_78d6e2.png')
#2 /app/lib/classes/class.image.php(402): G\unlinkIfExists('/content/images/system/watermark_1612777797948_78d6e2.png')
#3 /app/themes/Peafowl/views/dashboard.php(1492): CHV\Image::watermarkFromDb()
#4 /lib/G/classes/class.handler.php(426): require_once('/app/themes/Peafowl/views/dashboard.php')
#5 /lib/G/classes/class.handler.php(151): G\Handler->loadTemplate()
#6 /app/web.php(411): G\Handler->__construct(Array)
#7 /app/loader.php(230): require_once('/app/web.php')
#8 /index.php(20): include_once('/app/loader.php')

Cordialement/cordially
Gpinpin
 
Dear @Gpinpin,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.
 
Status
Not open for further replies.
Back
Top