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Home Page Image and Header Logo Not Updating

nick2

Chevereto Member
I'm using Chevereto 3.8.6 on Google Chrome Veresion 54.0.2840.71 (64-bit). At Dashboard/Settings/Homepage, I replaced the default Cover Image (1) with a new image. This worked fine. Then I replaced the second image with a third image. This also worked fine. Now when I 'Choose File' for new Cover Image and Save, the Cover image does not update; remains the third image. I also tried 'Add new cover image' and this also did not update the Cover Image. Today I changed Favicon and after changing Favicon (worked fine) I have lost the Header Raster Logo image. I tried Choose File for new Raster logo image- update proceeds, but Header logo still does not appear.
 

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Alright so... You need to think this through.

Your image is appearing fine. But you're wanting a BLACK image with a transparent background to appear on a BLACK banner? You see the problem here right? Black on Black can't be seen. Except... it's there. If you right click on it then click view image you'll be able to see that image is loading fine. It also appears correctly on your home page so you know the image is loading fine. Either modify the CSS code so the header is not black... or change the font color of your main logo.
 
Thanks for that. Duh. Caught the black logo on black header after posting. I also found the cover image problem was related to file size- I was trying to upload file that exceeded the 2Mb limit. All AOK.
 
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