• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.

Getting Error Can't insert storage. Error: Can't change dir in CHV\Ftp::chdir

Status
Not open for further replies.

EugeneB

Chevereto Member
Website URL
<private>

Chevereto version
3.10.16

Description of the issue
Trying to add external ftp storage, however we got this error Can't insert storage. Error: Can't change dir in CHV\Ftp::chdir
 
Either the path is wrong or the ftp credentials are incorrect or without the correct permissions.

Its essentially your ftp storage area generating the message. Chevereto is more or less displaying what is says. It's usually a permissions issue.
 
I've fixed this for you. You should turn "on" the FTP storage from dashboard/settings/external-storage

For your FTP, the path should be:
Code:
/

This is because the path that you must enter should be aware of the actual FTP session visibility, not the real path in the server.
 
Status
Not open for further replies.
Back
Top