Kevinterra
Chevereto Member
Because I have updated from Chevereto 2 again and again, there are a lot of useless files in the directory. I would like to reinstall version 4 and import the images from version 3. Is the whole thing possible?
-
Welcome to the Chevereto user community!
Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.
Please keep in mind:
- 😌 This community is user driven. Be polite with other users.
- 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
- 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
-
Chevereto Support CLST
Support response
- Extra Support is delivered within 24-hours.
- Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- Bug Tracking requires an active Chevereto self-hosted subscription.
- Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
- Confirm that the server meets the System Requirements
- Check for any available Hotfix - your issue could be already reported/fixed
- Read documentation - It will be required to Debug and understand Errors for a faster support response
Fresh V4 installation
- Thread starter Kevinterra
- Start date
Of course.
Provide a new installation connected to the same database used by Chevereto V3. From there, you only need to move/copy the user generated content to V4. The user generated content you need to pay attention is at
/images and /content/images/users, and your pages are at /content/pages.Note that the V4 database won't be compatible with V3. Backup first!
Kevinterra
Chevereto Member
After the installation is complete, "Page not found" is displayed directly. After that nothing works. No login is possible, the page looks like a raw installation. Is there no way to start a new installation and import everything?