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Fresh Install / Remote Data Deletion

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M

Mortgage

Chevereto Member
Hello,

Part 1:
I wish to do a full fresh install of Chevereto to remove old files, code and whatever due to a lot of files are from older versions of Chevereto (dating back to 2017).

What's the recommended (and safest) way to proceed with this?

Would it be a simple case of delete all files/folders in public_html upload the latest files (v3.20.13) and just use the same database when setting up? As all images are DB-side, nothing is file related? I use BunnyCDN + TMDHosting.

Part 2:
I've noticed two database tables: deletions and queues should these be empty? The queues table has 3668 entries since 2018-03-11 and 11902 entries since 2017-12-15 is this normal? A cron_job is set up for cli.php every 5 mins.

Part 3:
Extra support: If I purchase this would this cover debugging why remote deletion doesn't work? BunnyCDN said they allow/support remote deletion but it's never worked and always done this manually.

It's close to this thread: https://chevereto.com/community/threads/images-not-deleted-from-sftp-external-storage.11093

error_log file:
Passkey: CmwZ5JG6N^tj$4i$

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secureshare.support

*The private link that you received works only once, then disappears forever.
 
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Mortgage said:
Would it be a simple case of delete all files/folders in public_html upload the latest files (v3.20.13) and just use the same database when setting up? As all images are DB-side, nothing is file related? I use BunnyCDN + TMDHosting.
Click to expand...
Yes, it should work.

Mortgage said:
I've noticed two database tables: deletions and queues should these be empty? The queues table has 3668 entries since 2018-03-11 and 11902 entries since 2017-12-15 is this normal? A cron_job is set up for cli.php every 5 mins.
Click to expand...
Queues should be empty, if not it means that the cron isn't running properly or failing to remove the files on runtime.

Mortgage said:
Extra support: If I purchase this would this cover debugging why remote deletion doesn't work? BunnyCDN said they allow/support remote deletion but it's never worked and always done this manually.
Click to expand...
Extra Support will cover that situation.
 
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Dear @Mortgage,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.
 
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