few issues to share

[IamInnocent]

Website URL
<private>

Chevereto version
3.10.5

Description of the issue
---private ---

 

[Rodolfo]

Your server log tells you exactly which is your error:

.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/public_html/' is executable

0750 should be 0755.

You should refer this to your hosting company. Chevereto support does not include server configuration or hosting issues.

 

[IamInnocent]

Your server log tells you exactly which is your error:

.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/public_html/' is executable

View attachment 1550

0750 should be 0755.

You should refer this to your hosting company. Chevereto support does not include server configuration or hosting issues.

thanks I asked to solve 🙂

 

[IamInnocent]

hi check now it should be ok by now

 

[IamInnocent]

mate can you check again, as it is not nulled script now as I purchased the script and you fixed the thing for me, it should work like normal way

but when I click on update only thing I am getting is "An error occurred. Please try again later."

Can you please let me know how to fix this issue

 

[Rodolfo]

You must "enter" the license. Make sure that app/license contains all the files from the official package then try to update again.

 

[IamInnocent]

You must "enter" the license. Make sure that app/license contains all the files from the official package then try to update again.

thanks mate , are there are guide on how to enter the license ?

 

[Rodolfo]

Just upload app/license from your download package to /app/license in your server. I don't know what else did that pirated edition tempered so you should manually update all files.

 

[IamInnocent]

Just upload app/license from your download package to /app/license in your server.

hello thanks I just did but same thing , whenever I am checking for updates i am getting same error "check for updates"

not big issue for now but whenever You have time , can you check please

 

[Rodolfo]

There is an Installer that does all the nasty install job for you but unfortunately, your server is blocking access to Chevereto.com and your server doesn't have ZipArchive (PHP). This will be a problem every single time because the update system works exactly the same as the installer. You will get issues in the future if you don't fix your server.

I was unable to run the Installer due to your server limitations so you will have to manually download the latest edition and manually upload all files via FTP, SFTP, SSH (whatever suits you better).

In any case, do please note that the scope of support doesn't include server support and that this kind of task (upload files) is your responsibility and I can't spend extra time on this. Like I said, the installer didn't work due to limitations on your server.

 

[IamInnocent]

There is an Installer that does all the nasty install job for you but unfortunately, your server is blocking access to Chevereto.com and your server doesn't have ZipArchive (PHP). This will be a problem every single time because the update system works exactly the same as the installer. You will get issues in the future if you don't fix your server.

I was unable to run the Installer due to your server limitations so you will have to manually download the latest edition and manually upload all files via FTP, SFTP, SSH (whatever suits you better).

In any case, do please note that the scope of support doesn't include server support and that this kind of task (upload files) is your responsibility and I can't spend extra time on this. Like I said, the installer didn't work due to limitations on your server.

I see thanks at-least I know script is all fine set-up by me ,so it will be ok , when server company change the condition / we move to different server / i do them manually ..sounds good