• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.

Error when trying to upload via URL..

Status
Not open for further replies.
    • GD Library:Version 2.1.1 JPEG:1 GIF:1/1 PNG:1 WBMP:1 XBM:1
    • File uploads:Enabled
    • Max. upload file size:40 MB
    • Max. post size:8 MB
    • Max. execution time:30 seconds
    • Memory limit:128 MB
Which settings?
 
I can never find out how to look for these logs! Where do i find these logs? Developer tools shows that json is giving me 400 error. Not sure why..
 
Last edited:
In those cases you need to send me FTP access to do it for you.

inbox@chevereto.com

P.S. When you create a ticket we ask for server access. That's because it speeds support response by requiring less input from you.
 
GD library.

You are running
Code:
Version 2.1.1 JPEG:1 GIF:1/1 PNG:1 WBMP:1 XBM:1

And demo runs
Code:
Version 2.2.3 JPEG:1 GIF:1/1 PNG:1 WBMP:1 XBM:1

Install GD 2.2.3, recompile and restart your services. Let me know if that fixes the issue.

Cheers,
Rodolfo.
 
No, I don't have any other clues. The thing is failing to read the image file info (class.upload.php L180) which is very odd because it reads the info properly from the temp folder, but when the image is moved to its final destination it fails to read the image info. It gets weirder when you notice that it can read the file, it returns the size but fails to get the actual image information.

I thought that it could be a GD library issue, but it could be something else like a PHP issue, an I/O issue, cache or whatnot. Thing is that in these cases you will need to help me a lot to determine what's going on here because I can't be on my own all day trying to detect what is the problem with your server.

Try updating PHP (please use a stable branch) and test turning on/off cache, increase memory, etc.

In any case, please give me access again to be able to work with you on this.
 
Status
Not open for further replies.
Back
Top