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error khi upload image

khanhhoang2311

khanhhoang2311

Chevereto Member
When I upload a photo with some users uploading it, I get an error like the image below. Usually, the damaged images, the second time I upload them, the error continues. Currently I am using google cloud storage. Please help me fix this problem. Thanks
49bd151d1c9fd5c18c8e.jpg
 
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I'm sorry to hear about this situation as it is not letting you to enjoy the software.

You may refer to our documentation on HTTP 500 Internal Server Error to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.

Is debugging something totally out of your comfort zone? If so, you can purchase extra support and let us deal with this. You can also ask in Community Help if you are willing to get assistance from other Chevereto users.
 
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Not all uploaded images are faulty, but only 20% to 50% are faulty. Some devices still upload fine, but some devices upload with such errors.

This is the errorloi.JPG . log file
 
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I'm still uploading photos normally, but why can't I run out of free disk space? Others still upload photos normally, only some uploaders have such an error. It is not 100% error of the image, but about 20% error
 
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🤷🏽‍♂️ We don't run your server. We can't answer for the disk storage availability in your machine.
 
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Nếu ổ đĩa đầy, tôi sẽ không thể tải ảnh lên. Tôi vẫn đang tải ảnh lên như bình thường. Chỉ một số người dùng tải lên lỗi
 
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Dear,

Your disk is a fixed resource that we don't know how is being used. Perhaps there are background tasks or other system tools affecting that allocation? How we could know? We aren't in charge of that system. Is not our responsibility.

The error is reported by the machine, not by the software. You are complaining to the wrong party.

We will consider this issue resolved.
 
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