• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

error after upgrading to 3.16.2

MaKenZi

Chevereto Noob
🎯Description of the issue

I am getting an error after upgrading to 3.16.2, the error is occurring when the image is uploaded and it wants to show the URL

▶🚶‍Reproduction steps
  1. login with credentials
  2. upload an image
  3. wait for the image URL to be loaded
😢Unexpected result

seems the images are uploaded but the system can't show the final URL content

📃Error log message

[error] 12120#12120: *112 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined function CHV\getIdFromURLComponent() in /home/chevereto/www/app/routes/route.image.php:32
Stack trace:
#0 /home/chevereto/www/lib/G/classes/class.handler.php(232): G\Handler->{closure}(Object(G\Handler))
#1 /home/chevereto/www/lib/G/classes/class.handler.php(132): G\Handler->processRequest()
#2 /home/chevereto/www/app/web.php(584): G\Handler->__construct(Array)
#3 /home/chevereto/www/app/loader.php(238): require('/home/chevereto...')
#4 /home/chevereto/www/index.php(20): include_once('/home/chevereto...')
#5 {main}
thrown in /home/chevereto/www/app/routes/route.image.php on line 32" while reading response header from upstream, client: ..., server: ..., request: "GET /image/logo-new-2-2x-1.x2LdZ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "...", referrer: "..."
 
Last edited:
seems it was because of a not fully updated system, I had to change the version in the app file manually and update it again, so it's working fine now
 
Back
Top