• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Must read Chevereto V3.20 common issues

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Rodolfo

Rodolfo

👑 Chevereto Godlike
Chevereto Staff
Administrator
Dear users,

Note: Chevereto follows Ubuntu 20.04​

Chevereto V3.20 was designed for Ubuntu 20.04, and if possible you should be following that packaging.

WebP​

White page​

  • Upgrade to PHP 7.4
  • Downgrade (from PHP 8) to PHP 7.4
Chevereto V3 won't support PHP 8 , that's V4 realm.

MySQL database issues​

New errorId system​

  • Check the errors documentation
  • READ IT AND PROVIDE THE BACKEND ERRORS, don't provide just the error id

Bugs patched and changes made​

  • Fixed breaking languages bug
  • Fixed unable to upload SVG logo
Also, some stuff improved due all this:
  • Added a checkbox asking you to confirm requirements
  • The documentation got more instructions now
  • I added more remarks on each support section
 
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