• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.

Can't upload anymore

Status
Not open for further replies.

DarkSorrow

Chevereto Member
I uploaded about 10 sets of images and now it won't let me upload anymore. It just shows the images with a (!). The error_log reads the following

[01-Apr-2017 21:33:02 America/Chicago] Request denied
[01-Apr-2017 21:33:03 America/Chicago] Request denied
[01-Apr-2017 21:33:05 America/Chicago] Request denied
 

Attachments

  • error.jpg
    error.jpg
    137.4 KB · Views: 4
  • Screen Shot 2017-04-01 at 9.35.59 PM.png
    Screen Shot 2017-04-01 at 9.35.59 PM.png
    79.2 KB · Views: 4
It just says the following in "error_log". It's not showing debug information on the screen. Where is this stored?

[02-Apr-2017 08:57:05 America/Chicago] Request denied
[02-Apr-2017 08:57:06 America/Chicago] Request denied
[02-Apr-2017 08:57:07 America/Chicago] Request denied
 
I need more, you will have to send me access to your server and to your Chevereto installation.

inbox@chevereto.com

By the way, I always need full details to detect what's going on. Please add the following in your email:
  • It happens all the time or just after uploading a bunch of pictures?
  • Happens to guest / registered / admin users?
  • Which is your website URL?
  • Which was the user account getting this issue?
Please note that Core license doesn't have weekend support, I will review it on Monday.

Cheers,
Rodolfo.
 
Seems to be ModSec. I disabled it on the domain "gallery.brandonspiller.com" and it works now. Any idea why ModSec would cause errors?
 
No idea, most likely you need to whitelist Chevereto for ModSec.
 
Status
Not open for further replies.
Back
Top