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Can't add SFTP storage - Can't change dir in CHV\Sftp::put

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madkiwi

Chevereto Member
I start experiencing quite weird issue that came from nowhere (start suddenly appearing on version 3.7.4, latest update to 3.7.5 didn't fix it).
When I'm trying add a new storage (sometimes same error appear when existing storage details need to be changed) it shows next error:
Code: 
Can't insert storage. Error: Can't change dir in CHV\Sftp::put

Any ideas where should I dig to fix it?

Much appreciate your help.
 
That error indicates that the API can't change the remote SFTP directory. You should check for permission issues or maybe test the same credentials in a FTP app.
 
Same with FTP: External storage has failed >> Can't upload '009m.md.png' in CHV\Ftp::put
Interesting thing - now, it's just an alert message I receive as an email. It works fine for the most of the time, but once in a random while it start giving this error.
Is there any way to determine which storage cause this issue?
 
If sometimes it works then the problem is that the ftp server is blocking or limiting it. How many images gets your website in one day?
 
Rodolfo said:
If sometimes it works then the problem is that the ftp server is blocking or limiting it. How many images gets your website in one day?
Click to expand...
Not much really - about a 500-700 and it's all spread through three external storage nodes.
 
I suggest you to try using a more stable server. At script side Chevereto only connects to that server, it can't do anything else.
 
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