Can't add OpenStack storage

[Kenny2606]

Hi,

I'm trying to setup the RunAbove object storage by following this link https://chevereto.com/docs/storages#runabove but i got "Can't verify storage credentials."

And i've this in my error_log

16-Jul-2015 14:55:30 Europe/Paris] exception 'Guzzle\Http\Exception\ClientErrorResponseException' with message 'Client error response
[status code] 401
[reason phrase] Unauthorized
[url] https://auth.runabove.io/v2.0/tokens' in /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Exception/BadResponseException.php:43
Stack trace:
#0 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Message/Request.php(145): Guzzle\Http\Exception\BadResponseException::factory(Object(Guzzle\Http\Message\EntityEnclosingRequest), Object(Guzzle\Http\Message\Response))
#1 [internal function]: Guzzle\Http\Message\Request::onRequestError(Object(Guzzle\Common\Event), 'request.error', Object(Symfony\Component\EventDispatcher\EventDispatcher))
#2 /home/picsup/public_html/app/vendor/symfony/event-dispatcher/Symfony/Component/EventDispatcher/EventDispatcher.php(164): call_user_func(Array, Object(Guzzle\Common\Event), 'request.error', Object(Symfony\Component\EventDispatcher\EventDispatcher))
#3 /home/picsup/public_html/app/vendor/symfony/event-dispatcher/Symfony/Component/EventDispatcher/EventDispatcher.php(53): Symfony\Component\EventDispatcher\EventDispatcher->doDispatch(Array, 'request.error', Object(Guzzle\Common\Event))
#4 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Message/Request.php(589): Symfony\Component\EventDispatcher\EventDispatcher->dispatch('request.error', Object(Guzzle\Common\Event))
#5 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Message/Request.php(378): Guzzle\Http\Message\Request->processResponse(Array)
#6 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Message/EntityEnclosingRequest.php(49): Guzzle\Http\Message\Request->setState('complete', Array)
#7 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMulti.php(303): Guzzle\Http\Message\EntityEnclosingRequest->setState('complete', Array)
#8 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMulti.php(257): Guzzle\Http\Curl\CurlMulti->processResponse(Object(Guzzle\Http\Message\EntityEnclosingRequest), Object(Guzzle\Http\Curl\CurlHandle), Array)
#9 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMulti.php(240): Guzzle\Http\Curl\CurlMulti->processMessages()
#10 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMulti.php(224): Guzzle\Http\Curl\CurlMulti->executeHandles()
#11 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMulti.php(111): Guzzle\Http\Curl\CurlMulti->perform()
#12 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Curl/CurlMultiProxy.php(94): Guzzle\Http\Curl\CurlMulti->send()
#13 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Client.php(284): Guzzle\Http\Curl\CurlMultiProxy->send()
#14 /home/picsup/public_html/app/vendor/guzzle/guzzle/src/Guzzle/Http/Message/Request.php(198): Guzzle\Http\Client->send(Object(Guzzle\Http\Message\EntityEnclosingRequest))
#15 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/Identity/Service.php(181): Guzzle\Http\Message\Request->send()
#16 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/OpenStack.php(391): OpenCloud\Identity\Service->generateToken('{"auth":{"passw...')
#17 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/CatalogService.php(210): OpenCloud\OpenStack->authenticate()
#18 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/CatalogService.php(96): OpenCloud\Common\Service\CatalogService->findEndpoint()
#19 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/ObjectStore/Service.php(51): OpenCloud\Common\Service\CatalogService->__construct(Object(OpenCloud\OpenStack), NULL, 'swift', 'SBG-1', 'publicURL')
#20 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/ServiceBuilder.php(51): OpenCloud\ObjectStore\Service->__construct(Object(OpenCloud\OpenStack), NULL, 'swift', 'SBG-1', 'publicURL')
#21 /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/OpenStack.php(480): OpenCloud\Common\Service\ServiceBuilder::factory(Object(OpenCloud\OpenStack), 'OpenCloud\\Objec...', Array)
#22 /home/picsup/public_html/app/lib/classes/class.storage.php(563): OpenCloud\OpenStack->objectStoreService('swift', 'SBG-1', 'publicURL')
#23 /home/picsup/public_html/app/lib/classes/class.storage.php(107): CHV\Storage::requireAPI(Array)
#24 /home/picsup/public_html/app/lib/classes/class.storage.php(341): CHV\Storage::uploadFiles(Array, Array)
#25 /home/picsup/public_html/app/lib/classes/class.storage.php(466): CHV\Storage::test(Array)
#26 /home/picsup/public_html/app/routes/route.json.php(508): CHV\Storage::update('2', Array)
#27 /home/picsup/public_html/lib/G/classes/class.handler.php(216): G\Handler->{closure}(Object(G\Handler))
#28 /home/picsup/public_html/lib/G/classes/class.handler.php(120): G\Handler->processRequest()
#29 /home/picsup/public_html/app/loader.php(377): G\Handler->__construct(Array)
#30 /home/picsup/public_html/index.php(20): include_once('/home/picsup/pu...')
#31 {main}

Can you help me ?

Thanks !

 

[Rodolfo]

401 error means that the provided credentials are wrong. Try checking that.

 

[Kenny2606]

Thanks for reply,

I retry by verifying step by step and now i got this error:

[16-Jul-2015 16:09:38 Europe/Paris] exception 'OpenCloud\Common\Exceptions\RuntimeException' with message 'No method OpenCloud\ObjectStore\Service::mkdirRecursive()' in /home/picsup/public_html/app/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Base.php:90
Stack trace:
#0 /home/picsup/public_html/app/lib/classes/class.storage.php(171): OpenCloud\Common\Base->__call('mkdirRecursive', Array)
#1 /home/picsup/public_html/app/lib/classes/class.storage.php(171): OpenCloud\ObjectStore\Service->mkdirRecursive(NULL)
#2 /home/picsup/public_html/app/lib/classes/class.storage.php(341): CHV\Storage::uploadFiles(Array, Array)
#3 /home/picsup/public_html/app/lib/classes/class.storage.php(466): CHV\Storage::test(Array)
#4 /home/picsup/public_html/app/routes/route.json.php(508): CHV\Storage::update('2', Array)
#5 /home/picsup/public_html/lib/G/classes/class.handler.php(216): G\Handler->{closure}(Object(G\Handler))
#6 /home/picsup/public_html/lib/G/classes/class.handler.php(120): G\Handler->processRequest()
#7 /home/picsup/public_html/app/loader.php(377): G\Handler->__construct(Array)
#8 /home/picsup/public_html/index.php(20): include_once('/home/picsup/pu...')
#9 {main}

 

[Rodolfo]

Can you post a picture of the form with the values you are providing? You can hide sensitive data if you want.

 

[Kenny2606]

Sure,

 

[Rodolfo]

Send me the OpenStack credentials to inbox@cheverero.com and I will check it tomorrow. Today is holiday here.

I will also need FTP and admin access.

 

[Kenny2606]

Just sent 🙂

Thank you !

 

[Rodolfo]

Just logged in your website and add it without any issues. Weird thing is that OpenStack doesn't call the mkdirRecursive method, that is FTP's. Most likely the form was being cached or something like that and the storage was being sent as FTP and not OpenStack.

 

[Kenny2606]

Thanks for your help Rodolfo !