blank scren when installing

[ikon204]

I am only 16 and I bought this script canadian. I am not too savey in this.
I have been at this all day , and still I can not install. It installed with free version through softtaculas and it installed no problem .
then I upgraded and got a key and it installed and all I got was a whilr blank screen.
I went through the install prosedurse and still the same after a 10 hour. All I want is this to run on the server ve3.ca.
Do you know why ...when I run the install script the screen goes blank when upgrading?
please do not send me to a " how to, because I 've been jumping all over the place.
If someone can install it for me I can throw you a little $
Guy
Toronto

 

[Rodolfo]

Do you know why ...when I run the install script the screen goes blank when upgrading?

There are literally 100 reasons why it could fail. I can't answer that with the only detail of "white page". We have an extensive documentation on how to deal in these situations, but...

please do not send me to a " how to, because I 've been jumping all over the place.

In that case I suggest you to ask for a refund. I don't provide the support service you require.

 

[ikon204]

Ok , good idea, can you send me to the refund page . Then I will get a friend to buy a new key next week and he will install it ,

 

[ikon204]

Can you send me the page where I can do a refund ,

 

[Rodolfo]

Refund made.

Hope you can understand that this type of software requires a minimum technical knowledge in server administration. The cost you pay for the license doesn't cover the cost of supporting conflicting servers.

Cheers,
Rodolfo.