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Installed the latest update and now the site isn't loading at all. Getting a HTTP ERROR 500

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Phil Boyd

Chevereto Member
Not filling the support template.
👉Fill out this template accordingly with the issue you are experiencing. Add relevant files if needed. 🚧🚦Don't @mention to grab attention. Don't edit the titles of this template. Remove this paragraph when done.

🎯Description of the issue

[Describe the issue you are experiencing. Example: The system fails when trying to upload as guest.]

▶🚶‍Reproduction steps
  1. [Example: Go to Dashboard > Settings > Uploads and enable guest uploads]
  2. [Example: Try to upload the attached image as a guest]
😢Unexpected result

[Example: Images are not getting uploaded at all and the system throws "An error occurred, try again later".]

📃Error log message

[Provide any relevant error log entry. You may check our documentation for help on this]
 
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Here is the problem: php = 5.5.38

I've tried to update chevereto with old php version too - it doesn't work with php < 5.6 and Rodolfo told about it many times.
 
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Yep, I think so ... I restore my chevereto from backup and now admins work with php update on my server, have no results at the moment (I have many domains and scripts on the server so it is not easy to update php, will test old scripts in first, then update chevereto again)
 
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if you updated your site to 3.12 then you cannot revert without a backup.

That's why always do a backup first before running a update. Secondly you can use php 5.6 instead of 5.5, since it requires from 5.6 and up to work.
 
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Thanks for the help .. got one more question.

My dashboard says its v3.12.0 but the database is 3.11.1.

I'm a little gun shy right now about updating.
With php v5.6 will I have any issues just updating the database or will now be a good time for a back up?
 
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