Composer dependencies require a PHP version ">= 8.2.0".

[Gambalunga]

We are getting a rather peculiar problem with our site following the update to version 4.5.0.
It seems that about every 24 hours for the last few days we are getting the following message and are unable to access the site.

“Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.2.0". An error occurred while loading Chevereto.”


I have the PHP version set to 8.3 so this should not occur.

There was an update due, 4.5.1, so I manually installed it after uploading the zip file to public_html and unzipping it.

This appeared to resolve the problem but then it has returned. In the meantime v. 4.5.2 was released so I installed that. It ran ok for 24 hours and then the problem returned. I then resolved the issue by manually reinstalling the Chevereto software but clearly something is being corrupted or there is problem with some PHP configuration.

I have read the “Must read Common conflicting issues and error handling” but I find it hard to believe that any of the possible issues apply because the system was running ok until a week ago.

I would have thought that if the issue was server based reinstalling Chevereto would not resolve the problem.

Any suggestions would be gratefully appreciated.



Regards

Peter

 

[Gambalunga]

The following is a chain of support messages and replies from our host.
It seems the problem lies in a cron job which is run every 12 hours.
---------------------------------------------
Georgi G.
Greetings,Thank you for your patience.
Based on your current cron job, it does not define the PHP Version:/usr/local/bin/php /home2/**imgcom/public_html/app/bin/legacy -C cronAnd when you run directly via the terminal, you get the following output:
----[**imgcom@s12008 ~]$ /usr/local/bin/php /home2/**imgcom/public_html/app/bin/legacy -C cron
Note: This CLI is migrating to app/bin/cliComposer detected issues in your platform:
Your Composer dependencies require a PHP version ">= 8.2.0". You are running 8.1.34.An error occurred while loading Chevereto.[**imgcom@s12008 ~]$----
However, once you specify the PHP version, you can see that it's working as expected:
----[**imgcom@s12008 ~]$ /opt/alt/php83/usr/bin/php /home2/**imgcom/public_html/app/bin/legacy -C cron
Note: This CLI is migrating to app/bin/cli

• Job: checkForUpdates
• Job: removeDeleteLog
• Job: deleteExpiredUploads
• Job: deleteExpiredFiles
• Job: checkForNews
• Job: storageDelete
• Job: cleanUnconfirmedUsers

--[DONE] Jobs @ 2026-04-25 12:28:41 UTC0.72s--[**imgcom@s12008 ~]$----
With this in mind, I have updated the cron job using the following:
/opt/alt/php83/usr/bin/php /home2/**imgcom/public_html/app/bin/legacy -C cron
If you want to stop getting " This CLI is migrating to app/bin/cli warning in the future", you can update the word "legacy" to "cli" in the command:
/opt/alt/php83/usr/bin/php /home2/**imgcom/public_html/app/bin/cli -C cron
Please test it on your end and if you encounter any issues, please notify us and we will be happy to assist you !
Let me know if you need further assistance. We are here to support you 24/7
Best Regards,
Georgi G.Technical Support Team - Level 2

Made B.
Hi Peter,Thank you for sharing the logs.Based on the error, it appears that part of the code is still enforcing PHP 8.1. We have confirmed that the CLI is running on PHP 8.3, and after reviewing the code, we have not yet identified the source of this version mismatch.That said, we will escalate this matter to our senior team for further investigation. Please bear with us—we will keep you updated on any progress.
Kind regards,Made B

Peter David Bradley
Attached is the error log. You will see that the software performs a version check every 12 hours and reports an error.I am wondering if the server itself is running PHP v.8.1.34 and somehow the version control is detecting that rather than the version that is configured for our site.
error_log .txt

44.35 KB

Zai B.
Hello Peter,Thank you for reaching out to us,We have reviewed the hosting environment for tm-img.com and can confirm that the Global PHP version in cPanel is currently set to PHP 8.3. We also checked the .htaccess file and did not find any PHP directives that would override or force a different PHP version.If the error appears again, please let us know right away while the issue is still present so we can investigate it further in real time. This will help us identify the cause more accurately.We appreciate your patience and will be happy to assist further as needed.
Best Regards,XaiSupport Specialist

Apr 24th 20:13 PM

Peter David Bradley
We are getting a rather peculiar problem with our site tm-img.com which is running the Chevereto image hosting application.It seems that about every 24 hours for the last few days we are getting the following message and are unable to access the site.“Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.2.0". An error occurred while loading Chevereto.”I have the PHP version set to 8.3 so this should not occur.There was an update due so I manually installed the latest version after uploading the zip file to public_html and unzipping it.This appeared to resolve the problem but then it has returned twice. I then resolved the issue by reinstalling the software but clearly something is being corrupted or there is problem with some PHP configuration.Any suggestions would be gratefully appreciated.
RegardsPeter

Apr 24th 18:38 PM

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