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  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

怎么解决问题

The issue with proc_open suggests that PHP's proc_open function might be disabled in your php.ini settings. This function is crucial for certain processes, so you’ll need to enable it to resolve the error.

To fix the issue, you should:

  1. Check PHP Configuration: Look at your php.ini file to see if proc_open is listed under the disable_functions directive. If it is, you’ll need to remove it from that list.
  2. Restart Web Server: After making changes to php.ini, restart your web server (e.g., Apache, Nginx) for the changes to take effect.
  3. Verify Permissions: Ensure that the user running your web server has the necessary permissions to execute FFmpeg commands.

Could you specify which version of PHP you're using and whether the proc_open function is enabled in your PHP configuration? This will help in pinpointing the issue.
 
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