Video cannot be uploaded

[user_0094e]

*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps

1. Selecting a video file.
2. Select a category.
3. Click the Upload icon.

😢 Unexpected result




5.6MB .MP4 file

 

[strategicinno]

My server provides FFMPEG up to PHP 7.4 but anything above PHP 7.4 does not have an FFMPEG checkbox.
The error on the CHEVERETO home page says:
"FFmpeg: Error: PHP function [proc_open, proc_close] not available in this PHP installation"
The error on the Server says:
"This server is currently running PHP 7.4.33 and Chevereto needs at least PHP 8.0.0 to run"

If the highest PHP on my server with an FFMPEG PHP checkbox to activate FFMPEG is 7.4 but Chevereto won't run with less than PHP 8.0, what do I do?

 

[CMedia_de]

Is it a cloud hosted server or selfhosted? Then we may can help. Have you full access / root?

 

[strategicinno]

I have Cloud Hosted and 8.2 PHP.

I enabled the functions in the hosting account via: > Select PHP Version > Options > Removed 'proc_open', 'proc_close' from the disabled functions list. Now I get a new error:

FFMPEG: "Error: Unable to load FFProbe: Executable not found, proposed : avprobe, ffprobe"

PHP 8.2 does not show 'FFProbe' or 'avprobe' as checkbox options in the CPANEL PHP options in 8.2 PHP

And I still get an upload error ith any file that ends in .mov or .mp4

I assume that .m4v won't work, right?

 

[Rodolfo]

PHP 8.2 does not show 'FFProbe' or 'avprobe' as checkbox options in the CPANEL PHP options in 8.2 PHP

FFmpeg is neither a PHP extension nor a PHP configuration, is a different software which must be available in the machine. At this time such software must be available under ffmpeg binary.

In Chevereto v4.1.2 I will add support for custom paths for FFMpeg, which will enable cPanel users to download and place a FFmpeg binary in your home folder and execute it from there.

Work in progress - Chevereto v4.1.2 announcement

Hey there, I'm confirming a new patch for Pulento (4.1). This one is focused on small improvements and bug fixes. If you found something not working as expected open a bug and let me patch the thing.

chevereto.com

 

[strategicinno]

OK.. I switched to another hosting provider that had FFMPEG fully installed on their servers. I can now upload .m4v, and .mp4 but not .mov
BUT... only a few of the movies get thumbnails generated.
PLEASE CHEVERETO, implement the option to change or add thumbnails to each video listing when they don't generate ones themselves.

 

[Rodolfo]

PLEASE CHEVERETO, implement the option to change or add thumbnails to each video listing when they don't generate ones themselves.

Do please use the RFC section to request new features.

 

[Rodolfo]

Weird, I even open exec and shell_exec.

But it still reports an error.

Was any of the permissions not given enough?

View attachment 5811
View attachment 5812
View attachment 5813

The file is a vertical video shot on a cell phone.

I looked at the video thumbnail file that was generated.

It just doesn't show up on the web side.

After clicking Delete, the file remains in the folder.

Work in progress - Chevereto v4.1.2 announcement

Hey there, I'm confirming a new patch for Pulento (4.1). This one is focused on small improvements and bug fixes. If you found something not working as expected open a bug and let me patch the thing.

chevereto.com