• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

error when trying to upgrade to paid version.

aiernt

Chevereto Member
Installed LinuxServer Chevereto Docker on Unraid. Everything appears to be working normally without any issue. When trying to upgrade to the paid version receiving the error below. I'm not all too familiar with unraid, but usually the dockers have everything needed to run an install.

Chevereto Free v 1.3.0
Php v 7.3.27

▶ Reproduction steps
  1. Under account click on dashboard
  2. Click on upgrade menu option
  3. Boom!
😢 Unexpected result

Aw, snap!
[debug @ print,error_log] - https://v3-docs.chevereto.com/setup/debug.html
Fatal error [0]: Class 'ZipArchive' not found
Triggered in /app/chevereto/installer.php:382

Stack trace:
Stack trace:" while reading response header from upstream, client: xxx.xxx.xxx.xxx, server: _, request: "GET /installer.php?UpgradeToPaid HTTP/1.1", upstream: "fastcgi://xxx.xxx.xxx.xxx:9000", host: "xxx.xxx.xxx.xxx:280", referrer: "http://xxx.xxx.xxx.xxx:280/explore/recent/?list=albums&sort=date_desc&page=1"
2021/04/29 07:59:22 [error] 346#346: *189 FastCGI sent in stderr: "PHP message:
Aw, snap! [debug @ print,error_log] - https://v3-docs.chevereto.com/setup/debug.html
 
Back
Top