ApeVPS.com | SSD | 1Gbps Uplink | Instant | We can help you setup!

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
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twm

Network license
License owner
Joined
Aug 27, 2017
Messages
42
Points
58
KVM?
Can you provide a test IP or looking glass?
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
They are indeed KVM, I'll message you with further information regarding a test ip and and more :)
 

tomsit

Moderator & Chevereto freak
Community Staff
Joined
Nov 25, 2016
Messages
470
Points
145
Location
Norway
Website
freeimage.host
Found some alarming stuff, you should get everything in place - rather than having an unfinished website. Me personally wouldn't trust any host that don't have their own stuff in "order"

Example:

- 404 error on this page: https://www.apevps.com/elastic/template/legal.html
- No KB articles
- About us? Which DC are you using etc would be nice to know
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
Found some alarming stuff, you should get everything in place - rather than having an unfinished website. Me personally wouldn't trust any host that don't have their own stuff in "order"

Example:

- 404 error on this page: https://www.apevps.com/elastic/template/legal.html
- No KB articles
- About us? Which DC are you using etc would be nice to know
Hello!

I appreciate the finds, it allows me to get them resolves, unfortunately we are human also and do make mistakes, if a missing link ( now resolved ) is the biggest issue we make then i'm fine with that!

Both the KB articles & about us page is being worked on, the KB articles do take longer then most other things and is a work in progress.

Whilst those are issues, they are minor issues and are not 'alarming' and should not reflect the quality or reliability on the services provided. If you have any further questions or concerns i'm more then happy to answer them, simply reply back here or if you wish to private message me also is fine.

Thanks.
 
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tomsit

Moderator & Chevereto freak
Community Staff
Joined
Nov 25, 2016
Messages
470
Points
145
Location
Norway
Website
freeimage.host
Yeah, no worries - I'm just painting my first impression. Thank you for elaborating my worries.

I'm not saying you are, but many people are buying WHMCS, a nice template and a cheap dedicated server to resell - without registering a company. Then they lose interest and shuts everything down without notice. That's why I think it's important to have information like this accessible if you wan't customers to trust you with their data.
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
Yeah, no worries - I'm just painting my first impression. Thank you for elaborating my worries.

I'm not saying you are, but many people are buying WHMCS, a nice template and a cheap dedicated server to resell - without registering a company. Then they lose interest and shuts everything down without notice. That's why I think it's important to have information like this accessible if you wan't customers to trust you with their data.
You're exactly right, First impressions are very important & i myself are one of those 'first impression' type people as it can tell a lot about a business/company, so in that regards we will definitely be adding about us page & additional to provide as much information to potential clients as possible.

Apart from that, i appreciate you taking the time to browse the site :)
 

lovedigit

Core license
License owner
Joined
Mar 13, 2016
Messages
263
Points
100
All the links in the footer of the website gives 404 error. You might want to look into that.

Also, as @tomsit said, where are you guys located? and where is your data center?
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
All the links in the footer of the website gives 404 error. You might want to look into that.

Also, as @tomsit said, where are you guys located? and where is your data center?
Hello, all the footer links where tested by myself and a 3rd party the other day and found no issues, can you please let me k ow what browser you are using and if its both billing panel & main site and ill get this reaolved.

regarsing server locations, our servers located in Dallas, USA

Our about page is also nearly complete however in the mean time i can answer any ither questions you may have.
Thank you.
 

tomsit

Moderator & Chevereto freak
Community Staff
Joined
Nov 25, 2016
Messages
470
Points
145
Location
Norway
Website
freeimage.host
Hello, all the footer links where tested by myself and a 3rd party the other day and found no issues, can you please let me k ow what browser you are using and if its both billing panel & main site and ill get this reaolved.
Testet now on chrome. All footer links except "legal" gives a 404.
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
Testet now on chrome. All footer links except "legal" gives a 404.
Sorry for the late reply, Footer links have been tested through multiple people & proxies all working fine for them, can you please check to see if it is working now? if not try through an online proxy?

Thank you.
 

Hectic

Well-Known Member
License owner
Joined
Mar 3, 2014
Messages
14
Points
53
Service still available, We are low on stock on some VPS' however re-stocking soon.