(3.12.10 DB) install update – 503 error

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Kayz

Founder license
License owner
🎯Description of the issue

Trying to update to (3.12.10 DB) database update - every time i click on it i get a 503 error.


▶🚶‍Reproduction steps
  1. [Example: Go to Dashboard > Settings > Update 3.13.0 (3.12.10 DB) install update ]
  2. [Example: after clicking "install update" for the database i get the error after a period. ]
😢Unexpected result

i get a 503 error.

📃Error log message

[19-May-2019 03:34:38 UTC] PHP Fatal error: Uncaught Error: Class 'ComposerAutoloaderInit518e268aa3f41b28440162193b8be900' not found in /home/xxx/public_html/app/vendor/autoload.php:7
Stack trace:
#0 /home/xxx/public_html/app/loader.php(106): require_once()
#1 /home/xxx/public_html/index.php(20): include_once('/home/image/pub...')
#2 {main}
thrown in /home/xxx/public_html/app/vendor/autoload.php on line 7
 

Kayz

Founder license
License owner
UPDATE:

I have just update a smaller image hosting site of mine. Surprisingly it took a very long time for a small site to update however the website and the database did update without any issues.

The problem described above is on a much heavier website hosting:

Over 2 million images
Over 5161 Albums
Over 7886 Users
Up to 1 TB of images

I suspect the size of the website has something to do with the database not updating.

Can an alternative way to update the database be recommended?

Thanks
 

Rodolfo

Chevereto Developer
Chevereto Staff
It is not a db issue. The problem is that the system is unable to copy all the files from the vendor dir into your server. Probably because of wrong permissions.

Download the release and manually update all the system files.
 

Kayz

Founder license
License owner
It is not a db issue. The problem is that the system is unable to copy all the files from the vendor dir into your server. Probably because of wrong permissions.

Download the release and manually update all the system files.
The site is updated to the latest version it's the database that is not updating.
 

Rodolfo

Chevereto Developer
Chevereto Staff
Assuming that you really have all the files there, I suggest you to open /update?dump and issues the queries manually.
 

Support

Member
Chevereto Staff
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.
 
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