(Internal server error) (3.6.2)

[anmolgill]

Facing (Internal server error) on image upload after updating website script

Some errors have occured and the system couldn't process your request

"server error" Object { status_code: 500, error: Object, status_txt: "Internal server error" }

error in console of browser firefox 38

http://www.shareimg.eu

 

[Rodolfo]

I wasn't able to reproduce the error. Please include all the steps that causes this, including file type, size, etc.

Edit: Actually it happens only to big files, that is a normal php pitfall when uploading large images. You need to check this: https://php.net/manual/en/features.file-upload.common-pitfalls.php

 

[anmolgill]

i get error on all remote upload images
see in pdf file
image is uploaded but it is not showing embed codes

 

[Rodolfo]

In that case you will need to see the server error log to check what is the real problem. "Internal server error" doesn't mean anything but that something happened.

 

[Mortgage]

I'm getting this also it says "Server error (Internal server error)" no image has been uploaded but when you refresh it actually did upload, currently waiting on arvixe.

 

[Mortgage]

Do you use a custom php.ini by any chance? I just noticed removing this from .htaccess and it works fine (although I need the php.ini for arvixe custom max file upload size ect).

 

[anmolgill]

no not using any custom php.ini

 

[Rodolfo]

Since this is hard to debug, I need Ftp access to test this.

 

[Rodolfo]

Your problem is this:

{"message":"Neither cURL or file_get_contents can be used to fetch the URL.","code":202,"context":"CHV\UploadException"}

You need to enable either cURL or file_get_contents (with allow_url_fopen). Is impossible for the system to fetch the URL if you disable one of those libs.

 

[anmolgill]

Your problem is this:

{"message":"Neither cURL or file_get_contents can be used to fetch the URL.","code":202,"context":"CHV\UploadException"}

You need to enable either cURL or file_get_contents (with allow_url_fopen). Is impossible for the system to fetch the URL if you disable one of those libs.

I have checked server config both are enabled
for more info please check php.info
curl and file_get_content http://www.shareimg.eu/curl.php

 

[Rodolfo]

The error at runtime is very clear, you can check the fetch_url fn at lib/G/functions.php to check what the system detects.

 

[anmolgill]

The error at runtime is very clear, you can check the fetch_url fn at lib/G/functions.php to check what the system detects.

hi but on jattimg.com its working fine but its using 3.6.1 not 3.6.2
same server both websites

 

[anmolgill]

One more thing how can go back to older version 3.6.1 make sure nothing goes wrong on website

 

[anmolgill]

Hi Rodolfo
Its working now after i have replaced class.image.php with older version from 3.6.1
may be you can debug error now

 

[Rodolfo]

There is an issue with remote url upload that will get fixed in 3.6.3, at this time is recommended to turn off the error reporting from your admin dashboard.

 

[Rodolfo]

Fixed in 3.6.3